Shipping

Shipping 

Choose your shipping method at check-out. Please know that the shipping timeframe listed is TRANSIT TIME ONLY once your package ships. We process orders in the order received.  Processing your order can take anywhere from 1-3 business days to prepare for shipping.

If you are needing your package outside of normal processing time, the BEST thing is to contact us immediately during our normal business hours. We cannot guarantee it can go out the same day, but we will make every effort to try.

Please note, (for UPS) any orders placed on Friday after 2:00pm EST, orders will not go out until Monday (the next business day).

For Expedited shipping options (UPS Next Day/2nd Day/Air/Saver), orders placed after 12:00pm EST will go out the next business day. 

SHIPPING PROTECTION BY SHIPINSURE

When ShipInsure Package Protection is applied to an order, coverage is provided if the package becomes lost, damaged, or stolen while it is in transit to the customer.

This is automatically applied in your shopping cart.

To opt out of insurance, just slide the toggle so it does not appear blue. No insurance will be added to your order.

If you choose to opt out, once a package has left our premises, we are not liable for lost, stolen, or damaged orders.

To file a claim start here. Claims must be filed within 14 days from the date the package was marked delivered.

DOMESTIC FLAT RATE SHIPPING OPTIONS:

Free Economy Shipping with a $100+ purchase within the US only! 

USPS Flat Rate: $6.95 (2-5 business days)

UPS Ground Saver: $9.95 (2-5 business days, Saturday delivery to most residential addresses, but not guaranteed)

UPS 2nd Day Air Saver: $24.95 (2 business days. NO weekend delivery.)

UPS Next Day Air Saver: $44.95 (1 business day/next day delivery, NO weekend delivery)

INTERNATIONAL SHIPPING:

Please be aware that extra customs/duties/taxes may apply once the shipper has the package. International packages can incur duties and taxes from your country based off the shipping service selected. We typically see this with DHL Worldwide & UPS International.

CDW REGULAR OPERATING HOURS:

Monday - Friday  10am - 6pm

Saturday  10am - 5pm

CONTACT:

(336) 856-9983

info@carolinadancewear.com